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Susanne Nauseda
Client Relations/Sales/Training
With Twin Oaks Since 2001 |
| "Many employees like me have worked in or owned clubs for years, so we know what it takes to successfully operate a club. Our offerings are specifically designed for health clubs, and are customizable so our clients get the products and services that are right for their club. And everyone at Twin Oaks is focused on personalized and professional customer service to provide you with the best possible experience in every interaction you have with us." |
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| Classic Service |
Twin Oaks Classic Service offers you total control of your membership database, backed by a rock-solid support team, for the lowest possible total cost. No other company puts it all together for you like we do.
All of this is performed for a flat monthly fee, and as always, the club receives its dues revenue on its bill day. |
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| Reliable EFT |
| This is the lifeblood of your club, and we make it our specialty. Your billing takes place automatically so you can relax.
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| Powerful Software |
| Twin Oaks has created the easiest-to-use and most comprehensive club management software available — included at no extra charge for our billing clients. It has everything you need to run your club, it’s Windows based and it’s network ready. You do all the data entry and are in full control.
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| Tech Support |
| You get unlimited, free telephone tech support from our always-friendly technicians.
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| Regular, Free Upgrades |
| We encourage you to call us with your ideas and suggestions for enhancements to the software. We make dozens of minor enhancements often, and major software upgrades every year, and we get these to you free of charge, automatically. |
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| Training |
| We offer two days of free training each month at our offices in Berlin, CT that cover all aspects of the software, as well as a complete training manual. Come as often as you like! In addition, we can do on-site training if that is more cost effective.
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| On-Site Service |
| We have a team of technicians who do everything from network installations, to emergency on-site repairs, you name it. Sometimes you just can’t afford to be down, and we can be there to help.
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| Hardware |
| We can help you purchase what you need although there is no requirement to buy hardware from us. We will do our best to support whatever configuration you decide to go with. |
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| Switch Now to Begin Saving |
| We have tremendous client loyalty — our industry-leading 98% client-retention rate says it all! To schedule an online demo today, please call the Twin Oaks sales department toll-free at 866.278.6750, or send us an email, and a knowledgeable sales rep will be happy to help you. |
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