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Powerful, Comprehensive Free Software

Twin Oaks software is second to none, and as our billing client, you get it at no additional cost. All upgrades are free and there is no annual support contract fee for software-related technical support. There’s no need to pay thousands for software and thousands more for upgrades down the road.

Our software is extremely functional because we are former club owners and operators; we developed billing software and services from a unique perspective — yours. You benefit from the hundreds of years of collective institutional and industry knowledge of our employees.

We service tiny clubs all the way up to mega-clubs so we are very confident we can meet your needs. All the functionality needed to increase revenues and improve efficiency for any sized business is built right in.

What features are included?

Here is a sampling of features in Twin Oaks Software:

• Automatic downloads of updates to the software — for FREE.
• Account Updater – captures updated credit card information.
• Download member returns and declines automatically and update member records immediately.
• Easy check-in using a key tag and integrated video imaging for member, prospect and childcare tracking. Fingerprint recognition check-in also available.
• Track member and prospect interests then create mail merge, labels and e-mails for communication.
• Comprehensive marketing, tracking, sales, revenue and usage reports by menu choice.
• Guest register with integrated lead- and prospect-management functions.
• Integrated POS module with inventory tracking, session tracking and touch-screen capabilities.
• In-house booking and scheduling modules.
• Accounts receivable management and QuickBooks® interface.
• Paperless contracts with electronic signature capture.
• Payroll management with time clock module, commission and personal training reports.
• Ad-hoc reporter module for additional queries and functionality.
• Capability to tie in door/entry access systems and control usage.
• Member Marketing Services — Bring-A-Buddy, Birthday and Club Anniversary Cards, Renewal letters.
• Internet-enabled database replication.
• Windows-based and completely network compliant allowing you to use your existing Windows platform.
• Dedicated Twin Oaks client Web site

Are there any Internet features included with the desktop version?

Yes, here are some examples:

• Data sharing among multiple sites via the Internet that never slows down Front Desk or POS applications.
• Integrated e-mail to members and guests.
• View processing schedule, billing journals, club billing statements, problem reports — all on-line.
• View member returns on-line, download and update records immediately.
• Make last-minute billing changes and edit transactions.
• Members can pay delinquent dues.
• Members can provide updated billing information.
• Download billing and change information, and collections payments.
• Management dashboard quickly displays membership statistics.
• Accessible through a browser from anywhere there's an Internet connection.