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Integrated Billing Management

Affordable, Reliable EFT Billing

A strong dues line is the key to success in the club business. Monthly dues members yield up to 30% greater average lifetime economic value than paid-in-fulls, and with no greater effort on your part. Plus, a strong dues line makes your cash flow more reliable and your club more valuable.

Twin Oaks offers a value-added billing service which has many advantages:

• Track when your file is due and make sure it is received.
• Check to make sure it is not last month’s file by mistake.
• Scan for errors and bring them to your attention before submitting:
  • credit card check digit
  • suspicious increases or decreases in amount
  • incorrect number of digits
  • missing information
  • invalid information
• Take your corrections without an additional service fee.
• Provide an Account Updater which keeps account information and credit card expiration dates up to date — greatly reduces credit card returns.
• Process all three types of EFT — checking, statement savings and credit card — in a single file.
• Upload returns to Member Services for free — efficient follow-up.
• Download returns to the database electronically, so that club’s records are always up to date.
• Provide an experienced customer service rep to work with you at all times.

Available billing options

You decide what services you need and bill the way you find most effective:

• All electronic billing options.
• Statement, variable or cycle billing.
• House accounts and gift card ability.
• Ability to resubmit ISFs and credit card declines.

Your members choose how to pay their dues — cash, EFT or credit card.

Your data is secure!

Your billing data is encrypted and we have taken every step to ensure data security. Twin Oaks Software is one of only a handful of providers in this industry that is certified by the credit card industry as CISP compliant and has structured all data storage and processing functions to safeguard member account information. Your data and the personal data of your members is secure.

Billing takes place automatically once submitted, so you can relax!